Privacy and Cookies Policy
Last updated: June 2026Version: 3.0
Introduction & General Terms
When will MEATliquor collect information about me?
What information will MEATliquor collect about me?
How will MEATliquor use the information it collects about me?
Your MEATliquor Account
When will MEATliquor contact me?
Will I be contacted for marketing purposes?
Will MEATliquor share my personal information with anyone else?
What if I am a user aged under 16?
How long will MEATliquor keep my personal information?
Can I delete my data?
Can I find out what personal information MEATliquor holds about me?
Web browser cookies and similar technologies
Apps and Devices
Changes to MEATliquor’s Privacy and Cookies Policy
Your Rights
Security and Data Breaches
Contacting MEATliquor about this Privacy and Cookies Policy
MEATliquor is operated by NM Restaurants Limited and MLED Restaurant Limited, both trading as MEATliquor (together referred to in this Privacy and Cookies Policy as “MEATliquor”, “we”, “us” or “our”).
We are committed to protecting your personal information and being transparent about how it is collected, used and stored. This Privacy and Cookies Policy explains how we process personal data in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy laws.
For the purposes of data protection legislation, NM Restaurants Limited and MLED Restaurant Limited act as joint data controllers in relation to personal information collected through our websites, booking systems, loyalty programmes, marketing activities, customer communications and other services.
This policy applies to:
Any MEATliquor website or application linking to this policy.
Social media pages and official MEATliquor content hosted on third-party platforms.
Communications with us by telephone, email, online forms or in person.
Visits to our venues and use of our services.
By using MEATliquor services, you acknowledge the practices described in this policy.
We may collect information when:
You visit our website.
You make a booking or enquiry.
You purchase food, drinks or merchandise.
You subscribe to our newsletter or marketing communications.
You enter competitions, promotions or surveys.
You contact us by email, telephone, social media or online forms.
You provide feedback or leave reviews.
You use guest Wi-Fi at our venues.
You are recorded by CCTV systems installed at our premises.
We may collect and process:
Name
Email address
Telephone number
Postal address (where relevant)
Date of birth
Reservation details
Purchase history
Billing information
Payment method details (processed securely through third-party providers)
IP address
Browser type and version
Device information
Operating system
Website usage information
Marketing preferences
Customer feedback
Dietary requirements and preferences where voluntarily provided
CCTV footage recorded at our venues
Incident reports where necessary
We use personal information to:
Provide our products and services.
Manage bookings and reservations.
Respond to enquiries and customer service requests.
Process purchases and payments.
Improve our website, venues and customer experience.
Conduct analytics and reporting.
Prevent fraud and protect our business.
Maintain venue security.
Comply with legal and regulatory obligations.
Send marketing communications where you have consented or where legally permitted.
We process information on the basis of:
Your consent.
Performance of a contract.
Compliance with legal obligations.
Our legitimate business interests.
If we provide customer accounts, we may store account credentials, preferences and transaction history to enable account functionality and improve customer experience.
You may update your account information and preferences at any time.
We may contact you to:
Confirm reservations or bookings.
Respond to enquiries.
Provide customer service support.
Notify you of important changes to our services.
Request feedback.
Send marketing communications where permitted.
Where you have opted in, we may send:
Email newsletters.
Promotional offers.
Event announcements.
Product and venue updates.
We may also use advertising platforms such as Facebook, Instagram, Google and similar services to display relevant advertisements.
You may withdraw consent or unsubscribe at any time by using the unsubscribe link in our communications or by contacting us directly.
We may share information with:
Payment processors.
Reservation and booking providers.
Email and marketing service providers.
Website hosting providers.
Analytics providers.
Professional advisers.
Law enforcement agencies and regulators where legally required.
As MEATliquor operates through NM Restaurants Limited and MLED Restaurant Limited, personal information may be shared between those companies where necessary for operational, customer service, booking administration, marketing, legal compliance and business management purposes.
We do not sell personal information to third parties.
Where information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place as required by applicable law.
We do not knowingly collect personal information from children under 16 without appropriate parental consent.
If we become aware that such information has been collected without appropriate consent, we will take steps to delete it.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and regulatory requirements.
Retention periods may vary depending on the nature of the information and legal obligations that apply.
You may request deletion of your personal information by contacting:
We will assess each request in accordance with applicable data protection laws. Certain information may need to be retained for legal, accounting or regulatory purposes.
Yes.
You have the right to request access to the personal information we hold about you, request corrections to inaccurate information and, where applicable, request deletion of your information.
Requests can be submitted to:
Data Protection Officer
Email: privacy@meatliquor.com
We may request proof of identity before processing your request.
Our website uses cookies and similar technologies to:
Ensure website functionality.
Improve user experience.
Understand website usage.
Measure marketing effectiveness.
Deliver relevant advertising.
You can manage cookie preferences through your browser settings.
Further information may be provided in our separate Cookie Policy.
Where applicable, our websites or applications may access certain device information such as:
Device identifiers.
Location information (where permission is granted).
Browser and operating system information.
Permissions can be controlled through your device settings.
We may update this Privacy and Cookies Policy from time to time.
Any material changes will be communicated through our website or by other appropriate means.
The latest version will always be available on our website.
Under applicable data protection legislation, you may have the right to:
Access your personal information.
Correct inaccurate information.
Request deletion of information.
Restrict processing.
Object to processing.
Withdraw consent.
Request data portability where applicable.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
We implement appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
In the event of a personal data breach requiring notification under applicable law, we will notify affected individuals and relevant authorities as required.
If you have any questions about this Privacy and Cookies Policy or how your personal information is handled, please contact:
Data Protection Officer MEATliquor Email: privacy@meatliquor.com
Alternatively, correspondence may be sent to the registered offices of:
NM Restaurants Limited
27 – 29 Endell St, London WC2H 9BA
Company No: 16903228
MLED Restaurant Limited
27 – 29 Endell St, London WC2H 9BA
Company No: 17078634
Both trading as MEATliquor.
