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Privacy and Cookies Policy

Last updated: December 2024
Version: 2.0

Contents

  1. Introduction & General Terms
  2. When will MEATliquor collect information about me?
  3. What information will MEATliquor collect about me?
  4. How will MEATliquor use the information it collects about me?
  5. Your MEATliquor Account
  6. When will MEATliquor contact me?
  7. Will I be contacted for marketing purposes?
  8. Will MEATliquor share my personal information with anyone else?
  9. What if I am a user aged under 16?
  10. How long will MEATliquor keep my personal information?
  11. Can I delete my data?
  12. Can I find out what personal information MEATliquor holds about me?
  13. Web browser cookies and similar technologies
  14. Apps and Devices
  15. Changes to MEATliquor’s Privacy and Cookies Policy
  16. Your Rights
  17. Security and Data Breaches
  18. Contacting MEATliquor about this Privacy and Cookies Policy

1. Introduction & General Terms

MEATliquor (trading as MEATAILER LTD, Reg. No. 07555270) is committed to protecting your personal information and ensuring transparency about how it is used. This Privacy and Cookies Policy outlines how we collect, use, and store your data in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant legislation.

This policy applies to:

  • Any MEATliquor website or app linking to this policy.
  • Social media or official MEATliquor content hosted on third-party platforms.
  • Communication with us via phone, email, or in person.

By using MEATliquor services, you agree to the terms outlined in this policy.

2. When will MEATliquor collect information about me?

We collect information when:

  • You visit our website or use our apps.
  • You make a purchase, book a table, or engage with our services (e.g., click and collect).
  • You join loyalty programs, sign up for newsletters, or participate in promotions.
  • You interact with us on social media or submit feedback.
  • You use Wi-Fi in our restaurants.
  • You are recorded on CCTV at our premises for security purposes.

3. What information will MEATliquor collect about me?

We may collect:

  • Personal identifiers: Name, email, phone number, date of birth, address.
  • Payment details: Billing address, transaction data (payment method, items purchased).
  • Usage data: Website/app interactions, cookies, and browsing history.
  • Technical data: Device type, IP address, browser details.
  • Preferences: Dietary choices, marketing preferences.
  • CCTV images for security purposes.

4. How will MEATliquor use the information it collects about me?

We use your data to:

  • Provide and personalise our services.
  • Fulfil orders, reservations, and other customer requests.
  • Contact you regarding services or inquiries.
  • Send relevant marketing communications (with your consent).
  • Improve our services through analytics.
  • Ensure the security of our premises and digital platforms.

We process data based on legitimate interests, legal obligations, or your explicit consent.

5. Your MEATliquor Account

If you create an account, your login credentials, preferences, and transaction history will be securely stored. You can manage your account settings and preferences at any time.

6. When will MEATliquor contact me?

We may contact you to:

  • Confirm reservations or respond to inquiries.
  • Provide updates about your account or services.
  • Share promotions or newsletters (if you’ve opted in).
  • Request feedback or participation in surveys.

7. Will I be contacted for marketing purposes?

With your consent, we may send you:

  • Emails, texts, or push notifications about offers and news.
  • Targeted ads on third-party platforms like Facebook or Google.

You can opt out at any time via your account settings or the unsubscribe link in our emails.

8. Will MEATliquor share my personal information with anyone else?

We may share your data with:

  • Service providers (e.g., payment processors, booking platforms) under strict data protection agreements.
  • Law enforcement or regulatory bodies if required by law.

International data transfers (e.g., to the US) will comply with relevant safeguards such as Standard Contractual Clauses (SCCs).

9. What if I am a user aged under 16?

We do not knowingly collect personal data from individuals under 16 without parental consent. If we discover such data, it will be deleted promptly.

10. How long will MEATliquor keep my personal information?

We retain your data only as long as necessary for the purpose it was collected or as required by law. Inactive accounts will be deleted after five years unless legal obligations require retention.

11. Can I delete my data?

You can request data deletion by contacting privacy@meatliquor.com. Note that we may retain data for legal or tax purposes.

12. Can I find out what personal information MEATliquor holds about me?

You have the right to access your data and request corrections or deletions. Submit a request to:
Data Protection Officer
MEATAILER LTD, 1st Floor, 50-51 Berwick Street, London W1F 8SJ
Email: privacy@meatliquor.com

13. Web browser cookies and similar technologies

We use cookies to:

  • Enhance website functionality.
  • Analyse usage patterns.
  • Serve targeted ads.

You can manage cookie settings through your browser. Full details are available in our Cookie Policy.

14. Apps and Devices

Our apps may access device information (e.g., location, device ID) to provide personalised services. You can adjust permissions through your device settings.

15. Changes to MEATliquor’s Privacy and Cookies Policy

We may update this policy periodically. Material changes will be communicated via email or prominent website notices.

16. Your Rights

Under UK GDPR, you have the right to:

  • Access, correct, or delete your data.
  • Restrict or object to data processing.
  • Data portability (where applicable).
  • Lodge a complaint with the ICO (ico.org.uk).

17. Security and Data Breaches

We implement appropriate technical and organisational measures to secure your data. In the event of a data breach, affected individuals will be notified promptly in accordance with legal requirements.

18. Contacting MEATliquor about this Privacy and Cookies Policy

If you have questions or concerns, contact: Data Protection Officer
MEATAILER LTD, 1st Floor, 50-51 Berwick Street, London W1F 8SJ
Email: privacy@meatliquor.com